IT Director ~ John Kent
The Central Services Department is committed to supporting an effective and efficient government model in Island County and to excel in delivery of technology services. One of our guiding principles is to continually improve services we provide to our internal customers and the citizens of Island County.
Central Services provides a wide variety of information technology services to citizens, Island County departments and employees. These services are provided by the way of the computer and telephone networks that we operate, support and maintain. We are transforming the way that we provide technology services by leveraging enterprise tools, technical capabilities created through standardization and alignment to our IT Strategic Plan. ICCSD staff are champions of knowledge, collaboration, innovation and teamwork.
Continuous service improvement presents a challenge given the fiscal constraints. Our approach is to build service capacity. Central Services is focused upon finding ways to increase service level while minimizing increase in staff and cost where possible.